• How does hiring a private investigator through Trustify work?

    To start a case, get a free consultation with a Case Advisor or simply start your case online to get connected with an experienced investigator even faster.

  • Where are you located? Can you help me in my area?

    We are operating in most states around the country, but our headquarters are in Arlington, Virginia in the Washington, DC metropolitan area.

  • How much does it cost to start a case?

    We charge $79/hour with no retainers at a $50 service fee. A research case starts at $366.00 for 4 hours of investigator time, and a surveillance case starts at $445.00 for 5 hours of investigator time.
  • What qualifications do investigators in your network hold?

    The majority of the investigators in our network have military, law enforcement, or federal government experience in surveillance and investigations.

  • What can a private investigator do for me?

    Investigators typically perform either real-time observation or digital investigation to get evidence for any number of purposes.
  • Can a private investigator hack into a cell phone to get records, texts, or other data?

    It is illegal to get cell phone records, texts or other data by hacking into a phone or misleading cell phone companies. However, private investigators use other methods to help you.

  • Can a private investigator track a cell phone?

    Generally speaking, no. However, private investigators can track people using both surveillance and digital methods.

  • Can a private investigator use GPS tracking on a car?

    GPS tracking on cars is possible, with some legal restrictions at the state and federal level.
  • Can a private investigator hack into a device and get emails?

    No. Getting texts or emails requires a subpoena or permission of the owner of the phone or email account. However, investigators can conduct surveillance to find out what’s happening.

  • Can a private investigator take pictures of someone in their home?

    Generally, no, although this depends on the state. However, investigators are skilled at finding ways to get evidence when the subject is in a public place and photos can be taken.
  • Are private investigators allowed on private property?

    Generally, no, as this would be trespassing. However, investigators know how to get evidence in other ways without breaking the law.
  • In surveillance cases, how do investigators follow people without getting caught?

    The simple answer to this question is that our investigators are vetted to ensure they have extensive experience and therefore know what they’re doing
  • What is the difference between on-location and remote research?

    On location means the private investigator is physically on-site. Remote research typically involves electronic research and investigation.
  • How long is a typical case?

    Typically research cases can range anywhere from 2-10 hours and surveillance cases can range anywhere from 4-20+ hours.
  • Will anyone know I have hired a private investigator?

    No. Our services are 100% confidential.
  • Are there additional fees or expenses outside of the hourly rate that I should anticipate?

    Additional fees may be required for things like access to specialized databases. You will always be asked to approve any fees before they are charged.
  • When can I expect to hear from my investigator and how can I get in touch with the support team, if needed?

    You can expect to hear from your investigator within 24 hours. If needed, you can reach our support team at 877-300-9136.

  • Can investigators testify in court?

    Yes, investigators can testify in court for you, however, there are costs involved and permission is needed from your investigator.
  • Is Trustify a private investigation agency?

    Trustify is a technology platform that connects people with experienced private investigators. Trustify is not a private investigation agency.

  • Are private investigators in Trustify’s network employees of Trustify?

    No, the private investigators in our network are not employees.  They are independent contractors which we have individually vetted through extensive background checks and personal interviews.
  • I haven’t heard of Trustify before. How do I know I can trust you?

    Trustify is a new type of private investigator company and we know this makes us look a bit different. However, Trustify has already served over 5,000 people and we have over 152 5-star reviews.
  • Are you accredited with the Better Business Bureau?

    Yes, we have been an accredited member of the Better Business Bureau since 2016. We’re proud to say we have a great rating.
  • What is Trustify?

    Trustify is a technology platform that connects people and businesses to the first nationwide network of licensed private investigators. 

Hiring a Private Investigator

It’s hard to find an experienced investigator you can trust. Trustify’s vetted investigator network, transparent pricing, and secure process is here to get the job done.

  1. 1
    Start Your Case

    Get a free consultation with a Case Advisor or simply start your case online to get connected with an experienced investigator even faster.

  2. 2
    Talk To Your Investigator

    You’ll be matched with an investigator best suited to your needs for you to consult with. When you’re ready, they’ll start working on your case.

  3. 3
    Track Your Investigation

    Your investigator will stay in touch with you at every step of the way with updates and evidence. They’re there to help you get the results you need.

  4. 4
    Final Report

    Once your case is closed, you’ll get full case report along with any evidence collected. Hiring an investigator for a legal matter? Investigators can also testify in court.

Hire a Private Investigator On Demand, Nationwide

Trustify makes hiring a private investigator easy. We'll find you the best, most qualified private investigator for your needs and help you manage your case from start to finish.